Introduction

Headquartered in Canada, The Inland Group is an integrated set of diverse aviation services, specializing in aircraft de-icing, recovery and recycling of de-icing fluid waste, and under-the-wing services such as passenger handling and cargo operations. With approximately 5,000 employees at peak operations, the company is committed to industry-leading excellence in safety and quality. 

The challenge

• Disjointed processes and inefficient, manual systems
• Lack of transparency and inconsistent communication
• Organizational exposure to due diligence issues

The solution

The Inland Group selected Ideagen Coruson for its:

• Capability to provide operational transparency
• Customizable workflows for internal stakeholders
• Dynamic reporting functionality for reactive and proactive analysis

Implementation and impact

Before, The Inland Group faced significant challenges with disjointed processes and inefficient systems. The transition to Ideagen Coruson provided a comprehensive solution that improved operational transparency and efficiency. This change not only addressed immediate needs but also allowed for expanded use, including streamlining the recruitment process.

With Ideagen Coruson, The Inland Group:

• Streamlined and standardized safety and quality processes across the organization
• Addressed communication gaps, ensuring senior management is promptly informed of issues
• Utilized dynamic reporting to capture data and identify trends efficiently
• Expanded system use beyond safety and quality to include recruitment processes

Real results

Ideagen Coruson has significantly enhanced The Inland Group’s safety and quality management processes, ensuring better efficiency, transparency, and operational control:

• Reduced communication gaps and improved incident reporting
• Increased efficiency in safety and quality processes
• Expanded use of the system for additional business functions, including recruitment